📦 Shipping Policy

Last updated: [August 2025]

Thank you for shopping with Cortez Cosmetics. Below you’ll find our shipping policy, which outlines how we process and deliver orders.

---

Processing Times

• Orders are processed within 5 business days after payment is received.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive an email confirmation with tracking details once your order has shipped.

---

Shipping Rates & Delivery Estimates

• Rates vary on packaging & destination.  

• Pricing is provided during each individual check out

Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, customs processing).

---

Shipping Locations

• We currently ship with the United States.

• You can email us at info@cortezcosmetics for international deliveries.

• International orders may be subject to customs fees, import duties, or taxes. Customers are responsible for these additional charges.

---

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update.

---

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 30 days with photos of the item and packaging.

• If your order is lost in transit, we will work with the carrier to locate it. Refunds or replacements will be issued on a case-by-case basis.

---

Contact Us

For any shipping-related questions, please contact us at:
📧 Email: info@cortezcosmetics.com